Privacy Policy

What we collect

We collect information you provide directly, such as your name, email address, account details, saved searches, alert settings, and subscription information.

We also collect limited technical data when you use the site, including IP address, browser information, device information, and request logs used for security, debugging, and rate limiting.

How we use information

We use information to:

• provide concert search and saved-search features
• send email alerts for saved searches when enabled
• manage accounts, authentication, and subscriptions
• process payments and billing through Stripe
• maintain site security, prevent abuse, and improve performance
• respond to support requests

Data sources

Concert Atlas indexes public concert information from orchestra websites and related public sources. We do not publish private user data as part of this indexing.

Service providers

We share data only with service providers that help operate the site, including:

• Clerk for authentication and account management
• Supabase/PostgreSQL for data storage
• Stripe for payments and subscriptions
• Resend for alert emails
• Hosting and infrastructure providers needed to run the application

Cookies and sessions

We use cookies and similar technologies to keep you signed in, preserve session state, and support authentication and security features.

Retention

We keep account data, saved searches, and billing records for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your account data by contacting us.

Your choices

• You can update or delete saved searches from your account.
• You can disable alerts for a saved search at any time.
• You can manage subscriptions through Stripe's customer portal when available.
• You can contact us to request access, correction, or deletion of your data.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information, but no system is completely secure.

Children

Concert Atlas is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes

We may update this policy from time to time. If we make material changes, we will update the effective date on this page.

Contact

Questions or requests about this policy can be sent to concertatlasdev@gmail.com.